Talent is a global leader in digital and technology recruitment. With over 300 employees, 10 offices and revenue of $1billion, we are on a mission to build a better world of work for all - and you can be a part of it!

We know what really matters: development, flexibility, recognition, and purpose. And that's just what we offer. Of course, you can expect some additional perks including a world-class team conference, social events, health and fitness allowance for all you gym goers, industry-leading training, and development programs, oh and ‘Friday Drinks’ if that’s your jam.

Working with Talent, you’ll be joining a company with a core value to ‘Give a Damn’. We believe in having a positive impact on our people, our community, and our world.

Job Description

We are looking for a proactive and detail-oriented Training and Systems Coordinator to join the team on a 12-month fixed-term contract to cover maternity leave. This role plays a key part in onboarding new starters, maintaining training content, facilitating business-wide training initiatives, and coordinating system-related communications.

You will work closely with managers, technology teams, and wider business units to ensure that staff are well-supported, training content is up-to-date, and communications are timely and clear.

If you’re early in your career (1-2 years of experience) and eager to broaden your experience in the training and systems space, this is the role for you!

Key Responsibilities:

New Starter Training

Partner with hiring managers to create tailored training schedules.
Organise, schedule and run training sessions.
Facilitate full system and process onboarding.

Training Content Management

Maintain and update user guides (UGs) and product walkthroughs to reflect current processes.
Create new guides for undocumented workflows.
Audit and revise outdated documentation to ensure accuracy and usability.

Monthly System Refresher Training programs

Plan, schedule, and coordinate monthly business-wide refresher sessions on systems and processes.
Develop engaging slides and training materials.
Design follow-up surveys and emails to gather feedback and reinforce learning.
Create posts to summarise and share insights from each session.
Assist in facilitating the sessions as needed.

Maintenance and Incident Communications

Draft and update communications for all system maintenance and incidents.
Ensure timely, consistent, and clear messaging is shared with impacted users.

Training Program Expansion

Expand the training registry to include non-core systems and tools.
Develop and maintain resources that support broader business training needs, this may be in the form of user guides, online learning modules, frequently asked questions or pre-recorded sessions.

Qualifications

Key Skills and Experience:

1-2 years experience, we’ll open to someone early in their career looking to progress
Strong organisational skills.
Excellent written and verbal communication.
Confident facilitating training and engaging with stakeholders at all levels.
Experience with documentation, knowledge base creation, and training content development.
Detail-oriented, self-motivated, and capable of managing multiple priorities.

Desirable:

Background in learning and development, internal communications, or systems training.
Familiarity with tools like Whatfix (Digital Adoption), StatusIO (Incident status page), Blink (Internal Intranet) and/or Learning Management Systems.
Experience working in recruitment, product / technology environments.
Knowledge of survey platforms and feedback tools (e.g. Survey monkey).

Additional Information

What's in it for you?

Talent Anywhere – work from anywhere in the world for 2 weeks per year.
Talent Time Out – 6 dedicated days per year for or resting and recharging.
Annual TALENTFEST conferences.
Annual health & lifestyle allowance.
Free premium membership to Headspace.
Equity program, where everyone gets a piece of the pie!
Opportunities for development and career progression.

Sound interesting? If you want to make Talent your next play, please get in touch.

Talent

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